Refund policy

Return & Refund Policy – Prasharts Studios

At Prasharts Studios, we take great care in packaging and delivering our products to ensure they reach you in perfect condition. Please read our policy carefully before making a purchase.

1. No Return Policy

We do not accept returns for any products once delivered. All sales are final.

2. Replacement Policy (Only for Damaged Products)

We offer replacement only in case of damage during transit.

To be eligible for a replacement:

  • You must provide a clear unboxing video.

  • The video must:

    • Start before opening the package.

    • Clearly show the sealed package from all sides.

    • Capture the entire unboxing process without cuts or edits.

    • Clearly show the damaged product.

⚠️ Important: Without a proper unboxing video, no replacement request will be accepted.

3. Replacement Request Timeframe

  • You must contact us within 24 hours of delivery.

  • Requests made after this period will not be accepted.

4. Replacement Process

  • Once your request is verified, we will arrange a replacement of the same product.

  • No refunds will be issued under any circumstances.

  • Replacement will be processed within 5–7 business days after approval.

5. Non-Eligible Cases

Replacement will not be provided in the following cases:

  • No unboxing video provided

  • Video is unclear, edited, or incomplete

  • Damage reported after 24 hours

  • Minor color or finish variations (as these may occur due to lighting and screen differences)

6. Contact Information

For replacement requests or support, contact us on WhatsApp:

đź“ž 9209483227

7. Our Address

Prasharts Studios
Shop No.14, Mathura I/C Complex
Gat No.117/3, Gate Mala
Next to Mothi Vihir, Ambadgaon
MIDC Area, Nashik – 422010
Maharashtra, India

By placing an order with us, you agree to the terms of this Return & Refund Policy.